This year’s speaker, Horst Schulze, served as the founding President and COO of The Ritz-Carlton Hotel Company. A company synonymous with quality, service and excellence. You and your company will be better for having heard this man’s amazing perspective on business, life, faith, and how they all intertwine to make for a successful leader.
COME AND BE MY GUEST
Horst Schulze created a culture of service that should be a model for all of us. By committing to the highest standards of professionalism—and creating the right systems to achieve them—he inspired thousands of people to embrace and embody the core ideal of sheer unadulterated excellence.
Jim Collins, author of Good to Great and coauthor of Built to Last
